About the role
SUMMARY: The Collections Specialist is responsible for overseeing the collections of commercial, residential and consumer loans. ESSENTIAL FUNCTIONS:
* Manage the collection activities for commercial, consumer and residential loans by reviewing the past due report contacting borrowers. * Coordinate collections efforts with Commercial Loan Officers for commercial past due loans. * Maintaining accurate records of all collection efforts and customer contacts. * Adhere to regulatory and compliance guidelines in place associated with collections. * Assist in audits for the commercial, residential and consumer area associated with collections and other areas as needed. * Monitor upcoming maturities and matured loans for payment processing. * Respond to credit bureau disputes and update directly through e-Oscar or via the core system. * Monitor daily maintenance reports from the core system for accuracy. * Manage Bankruptcy tracking for consumer and commercial loans. * Assist with customer inquiries as needed.
JOB QUALIFICATIONS:
* 1-3 years’ experience in the lending area of a bank. * Business Degree or related field preferred. * Proficient in Computers. * Excellent communication and interpersonal skills. * Good organizational skills. * Ability to prioritize workflow and succeed in a multitasking environment. * Ability to work independently and within a team.