About the role
Job Description
Job Description
Reporting to the ERP Manager, you’ll be central to the ongoing evolution of our D365 F&O platform — supporting analysis, testing and implementation of new features across every major business process: procure-to-pay, quote-to-cash, manufacture-to-stock and beyond.
What you’ll be doing:
* Partner with subject matter experts and department leads to capture business needs, map end-to-end processes, and translate them into clear, actionable D365 requirements. * Act as the trusted bridge between business stakeholders and IT — making sure both sides understand each other and move in the same direction. * Facilitate requirements workshops and document current- and future-state processes; create clear SOPs that people actually use. * Lead governance and change management through prioritization, impact assessment, QA, UAT and end-user training — so changes land smoothly. * Evaluate competing solutions, flag risks and help the team make smart, informed decisions on system enhancements. * Champion continuous improvement — spotting inefficiencies and proposing better ways to work. * Collaborate with external partners (VARs) and support integration projects that extend the value of D365. * Build and support automated testing practices to keep the system stable and regressions caught before they reach users.
Qualifications
Must-have:
* 5+ years of business analysis experience, ideally in a manufacturing or distribution environment. * Hands-on experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) — this is essential. * Proven ability to gather, interpret and document complex business requirements and convert them into use cases. * Fluency in both Agile/Lean and Waterfall methodologies — you know when to use which. * Strong communication skills — you can present to executives, write clear documentation, and facilitate workshops with ease. * A knack for problem-solving and influencing outcomes without direct authority. * Bachelor’s degree in Computer Science, Business, or a related field.
Nice to have:
* Experience managing projects and deliverables end-to-end. * Experience working with developers and customizations within the ERP system. * Background in manufacturing operations — you understand the shop floor as well as the back office. * Familiarity with VAR partner relationships and ERP integration projects.
Additional Information
Why Techo-Bloc?
* Your work matters: You’ll directly shape how a growing company operates — your recommendations get implemented. * Leading-edge tech: Work with the latest D365 F&O platform in a company that genuinely invests in its tools. * Grow with us: As the company scales, so do the roles. Your career path evolves with the business. * Collaborative culture: A creative, innovative team that values your opinion and builds on your ideas. * Competitive rewards: Attractive compensation package with a performance incentive plan.