About the role
Due to a major store revamp SPAR Portarlington, Canal House, Station Rd, Portarlington, Co Laois is looking for a full-time Assistant Store Manager to join their fantastic team.
Successful candidate will have a minimum of 3 years retail supervisory experience.
SUPERVISORY
* Supervise the activities of retail sales team daily and ensure necessary tasks are completed to an appropriate level.
* Ensure high quality and consistent customer service is always provided.
* To delegate and communicate effectively with the retail sales team.
* To supervise the effective induction and training of all employees.
* To communicate sales performance to the team.
* Assist the store manager in the recruitment of retail sales assistants.
* Assist the store manager in the effective management of retail sales team performance.
* Assist with Back Office management
OPERATIONS
* Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines.
* Ensure housekeeping in the store is maintained at an optimum level.
* Co-ordinate in-store sales and promotions.
* To communicate with retail sales team regarding in store sales and promotions.
* To ensure the appropriate cash register and cash handling policy is adhered to.
* To ensure shelf edged labels are updated on a weekly basis.
* To react to local market trends and competition in an appropriate manner.
* To ensure customers always receive high quality and consistent service.
* To deal with and rectify customer complaints in an effective and pleasant manner.
* To pro-actively take necessary action in store improvements following customer complaints.
GENERAL
* To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team.
* To achieve targets as agreed with store manager.
* Escalate issues to store manager as appropriate.
* To communicate with the store manager on an ongoing basis.
* To deputise as store manager when the store manager is not available.
* To undertake other additional duties as may be assigned by the store manager.
Requirements
The ideal candidate will possess many of the below attributes:
* Previous supervisory experience
* Operational knowledge of retail environment
* Working knowledge of CBE back office would be an advantage
* Excellent interpersonal skills
* An understanding of consumer needs
* HACCP trained
* Committed to continually improving standards
* Self-motivated & ambitious
* Computer literate