About the role
Job Description
Job Description
You will be responsible for but not limited to:
* Customer Service – handling account queries * Maintaining and reconciling customer accounts * Generating reports detailing accounts receivable status * Ensure timely entry payments and contact customers via calls/emails regarding outstanding balances. * Process and manage cancellations. * Investigate unresolved issues. * Collaborate with internal departments to address customer inquiries
Qualifications
Qualifications
We want to hear from you if you:
* Excellent attention to detail and time management skills * Customer Service skills – phone and email * An understanding of the AR function * Excellent interpersonal and communication skills * Proficient in MS Office, including Word and Excel. * Ability to multi-task and prioritise daily workload
Additional Information
Additional information
* This is a full-time permanent role based at our head office in North Ryde. * Working hours are 8:30am to 5:30pm during weekdays in the office (note that this is an on-site position). * Easy commute as our office is right on the Metro station at North Ryde. * Collaborative team environment
If this sounds like the role for you then please submit a detailed resume in your application.