About the role
QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.
Responsibilities:
* Candidates will be responsible for covering nearby regions and traveling across different areas of the island, visiting hospitals and healthcare facilities throughout Puerto Rico. * As part of their duties, they will inspect, evaluate, and service infusion pumps, ensuring proper functionality and compliance with established quality and safety standards. * Installs, checks out, operates, maintains, repairs, and modifies equipment. * Provides guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques. * Analyzes equipment failures to determine cause and recommends corrective action. * Advice and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operation. * Devises and implements preventive maintenance programs and keeps performance and maintenance records on equipment. * Participates in installation planning phase. * Assists technologists and/or management in evaluation of device problems, procedural issues, and documentation and quality issues. * Adhere to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements. * Schedules service calls with customers in accordance with current procedures published by national and regional management. * Repair devices in accordance with specific documents or SOP’s and complete necessary service documentation. * Performs tests/diagnoses of systems. * Identifies and implements corrective actions on processes and non-conformance issues covered by documentation in accordance with Quality/Regulatory requirements. * Conducts all roles and responsibilities with the ethics and compliance platform.
Qualifications:
* Bachelor’s Degree plus 2 years of experience, or associate degree plus 5 years of experience in a related field service, electronics, technical, etc., or In lieu of degree, 5-7 years field service experience. * Computer Literate. * Ability to read and comprehend material written in English. * Problem solving skills. * Ability to work independently. * Willing to travel (locally and abroad). * Overtime may be required at times. * May require working some holidays and weekends. * Required have own vehicle. * Available for 1st shift. * Monday – Friday, 7:45 AM – 4:45 PM. * Weekends as needed.
Allowances:
* Car Allowance: up to $600.00. * Cellphone Allowance: up to $50.00.