About the role
Job Description
We are looking for a proactive and detail-oriented Operations Manager to take overall responsibility for the smooth day-to-day running of Gigalogy's Dhaka office.
In this role, you will serve as the central point of coordination for all operational activities ensuring that our offices remain efficient, well-equipped, and fully functional at all times.
You will oversee procurement, facilities, vendor management, logistics, and office setup, while continuously improving processes and supporting cross-functional teams to keep everything running seamlessly behind the scenes.
Key Responsibilities:
* Take overall responsibility for day-to-day operations of our Dhaka office. * Handle any operational requirements necessary to keep the office running smoothly. * Proactively identify and resolve operational issues. * Manage purchasing and procurement of food/refreshments, office supplies, equipment, furniture, IT peripherals, and other daily needs. * Collect and compare quotations, coordinate purchases, and maintain proper procurement records. * Manage office inventory, assets, and stock levels. * Manage maintenance, repairs, utilities, internet, cleaning, security, appliances, furniture, and other facility-related requirements. * Manage vendors and service providers, including coordination, pricing, service quality, and follow-up. * Handle logistics for employees, meetings, training, events, visitors, and other company activities. * Support office setup, expansion, renovation, seating arrangements, relocation, and other office projects. * Coordinate with People & Brand, Finance, Engineering, Program Management, and other teams on operational requirements. * Maintain relevant operational, expense, vendor, and procurement documentation. * Improve operational processes to make them more organized, efficient, and cost-effective. * Provide regular updates to management on key operational matters.
Qualifications
* Bachelor's degree in Business Administration, Operations Management, or a related field. * Familiarity with a startup or tech-industry work environment, including experience supporting Engineering and Program Management teams. * Proven experience in office operations, administration, or facilities management, preferably in a multi-office environment. * Hands-on experience managing office setup, expansion, renovation, or relocation projects. * Strong organizational, multitasking, and problem-solving abilities. * Demonstrated experience in procurement, vendor negotiation, and inventory/asset management. * Excellent communication and coordination skills, with the ability to collaborate effectively across cross-functional teams. * Ability to work proactively, prioritize competing tasks, and manage multiple office locations simultaneously. * Proficiency in standard office tools and strong documentation/record-keeping practices. * Fluency in both Bengali and English to ensure smooth communication with local vendors and internal teams.
Nice to Have:
* Knowledge of cost optimization and budget management to drive cost-effective operations. * Experience using operations/asset management software or digital tools for procurement, inventory, and documentation tracking. * An established vendor and service-provider network within Dhaka for facilities, maintenance, IT peripherals, and supplies. * Working knowledge of health, safety, and security compliance in an office setting. * Ability to plan and coordinate company events, training sessions, and visitor logistics. * A proactive, hands-on attitude with a genuine passion for continuous process improvement and operational excellence.
Additional Information
What We Offer
* An opportunity to work with a Tokyo-based startup and contribute to a truly innovative AI-based service. * A meaningful role in building real-world AI products with global market reach — not just prototypes. * A collaborative, people-focused work environment where contributions are visible and valued. * Salary range: 50,000 BDT – 80,000 BDT / month (based on experience and assessment results) * Salary review: Twice a year * Performance bonus: Twice a year * Comprehensive health insurance * Complimentary meals and snacks * Travel Allowance * Working days: Sunday to Thursday, 5 days/week (Hybrid) * Working hours: 9:00 AM – 6:00 PM (BDST) * Office location: House 1148, Road 9/A, Avenue 10, Mirpur DOHS, Dhaka-1216, Bangladesh.