About the role
Job Description
Our team is GROWING!!! We have a fabulous new opportunity to join the PowerPay team! Local candidates: position currently allows for partial remote work (3 days in office / 2 days from home) Non-local candidates: remote work is available
PowerPay, a fast-growing financial technology company, is seeking a Collections Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, gym, fun areas) and did we mention an awesome team of co-workers?
Successful candidates will be a hard-working driven individual that will be able to assist the servicing team in customer payments, collections, and review applicant credit reports.
Responsibilities:
* Service an assigned portfolio of accounts in a delinquent payment status
* Assist charge-off and collection accounts for homeowners who need payment for loan approval
* Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
* Communicate with customers for collections purposes through outbound calls, email, text, and chat
* Review customer invoices for accuracy
* Willing to help out with other back-end responsibilities and special projects as needed
Qualifications
* Must be proficient in conversing with spainish speaking clients
* Bachelor’s Degree preferred
* 1 to 2 years’ collections experience preferred
* Ability to read credit reports preferred
* Experience working with Google Drive and Microsoft Office products
* Strong analytical and negotiating skills
* Demonstrates effective listening skills
Additional Information
Benefits of working with PowerPay
* Team-centric company culture * Growth Opportunities
All your information will be kept confidential according to EEO guidelines.