About the role
We are looking for an experienced Azure Virtual Desktop Operations Manager to lead our virtual desktop infrastructure team. The ideal candidate will have a strong background in managing Azure Virtual Desktop environments, along with proficiency in Nerdio Manager and other Azure management tools.
Key Responsibilities:
* Strong understanding of Azure Virtual Desktop Infrastructure, Operations and end to end connectivity. * Develop and implement strategies for AVD deployment, management, and optimization. * Ensure the team follows best practices and maintains high standards of performance and security. * Oversee the configuration and management of AVD host pools, workspaces, and session hosts. * Ensure efficient management of AVD images and scaling solutions. * Implement and enforce security policies and procedures to ensure secure system access. * Utilize Nerdio Manager for Enterprise to manage and optimize AVD, Windows 365, and Intune environments. * Troubleshoot and resolve complex issues related to virtual desktops and applications. * Oversee the configuration and management of Azure IaaS, VNet, NSG, and firewall settings. * Utilize Azure Monitor, Log Analytics, and Diagnostics settings for monitoring and troubleshooting. * Implement automation to improve service delivery and reduce operational overhead.
Collaboration and Documentation:
* Collaborate with other IT teams to identify and implement improvements. * Maintain comprehensive documentation related to VDI, virtual apps, and mobility activities/processes. * Ensure adherence to ITIL processes and use of ticketing tools like ServiceNow.
Qualification
* Associate or Bachelor's degree in Computer Science or related discipline, relevant experience may substitute for the degree * 8-10 years of overall virtualization technology experience. * 8-10 years extensive Microsoft server/desktop administration and Active Directory in multi domain forest environment (including GPOs, JSON, PowerShell scripting, DNS, DHCP, ADFS, RDS, SQL) * Expertise in the Windows 10,11 operating environment, imaging process and Office 365 * Experience creating, maintaining, and communicating complex information technology documentation * Working experience of Azure administration * Experience creating software packages, deployment, patch management, data, and cost analytics * Knowledge of Azure cloud, networking, and enterprise architecture * Experience with security hardening of VDI infrastructure. * Hands-on experience with network connectivity to Azure. * Experience working with multiple vendors such as Microsoft (primary), Citrix, and VMware Horizon (desirable but not required)
Experience:
* Proven experience in managing AVD environments in a production setting. * Experience in leading and managing technical teams. * Hands-on experience with network connectivity to Azure. W
Originally posted on Himalayas