About the role
What this Job Entails:
The Project & Program Management I role is responsible for planning and coordinating all aspects of information, system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, and PC deployment. The role oversees work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. The role develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity.
Scope:
* Applies company policies and procedures to resolve a variety of issues * Works on problems of moderate scope * Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
* Manages cross-functional and technical projects. * Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases. * Responsible for managing/tracking program milestones, timeline, and overall deliverables. * Creates and maintains comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc. * Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. * Help to drive project lifecycle milestones from concept commit through project closure and advocate change management. * Assist with using metrics, SLAs, and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates. * Help with internal process improvements; remove gaps, across multiple teams and functions. * Ensure risks are accounted for and provide risk mitigation strategies. * Be a point of contact for vendor partners and internal stakeholders. * Coordinate and assist with regularly scheduled meetings with core teams. * Assist with evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/processes. * Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
Required Qualifications/Skills:
* Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience * Builds productive internal and external working relationships * Exercises judgment within defined procedures and practices to determine appropriate action * Understanding of project management teams, resolving conflict, and meeting schedule timelines * Excellent communication skills (verbal, written, documentation) * Ability to work on multiple projects and assignments concurrently * Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance * Experience creating spreadsheets, presentation material, and project/process documentation * Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks * Ability to collaborate with stakeholders and communicate project updates to client executives.
Preferred Qualifications:
* Various certifications * Change management knowledge * Familiarity with various project management methodologies
Physical Demand & Work Environment:
* Must have the ability to perform office-related tasks which may include prolonged sitting or standing * Must have the ability to move from place to place within an office environment * Must be able to use a computer * Must have the ability to communicate effectively * Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Originally posted on Himalayas