About the role
Customer Care Executive
The Gollcher Group represents SkyNet Worldwide Express in Malta, providing courier and online shopping deliveries to Malta
Responsibilities
* Assess customer needs to recommend appropriate services * Develop a rapport with customers, demonstrating a friendly and helpful attitude * Familiarize yourself with current information about services available for customers * Answering customer queries by phone/email * Assist with general administrative and customer service tasks as required * Record and update information accurately within the relevant systems
Requirements
* O'level standard of education * Computer literacy, preferably including ECDL * Ability to cooperate with and support other members of the team * Fluency in English is a must * Currently based in Malta
Originally posted on Himalayas