About the role
Purpose
The role of the Distribution Technician is responsible for labeling, storage and distribution of manufactured HCT/P’s products. The Distribution Technician will also be responsible for the order selection process and customer service-related functions necessary to provide a great customer experience. The Distribution Tech will work closely with the Quality assurance team to ensure the timely release of products through the manufacturing life cycle.
Responsibilities
* Perform all duties in accordance with Standard Operating Procedures (SOPs), organizational policies, and regulatory requirements * Provide exceptional customer service internally and externally * Assist with inventory control and transfer of products throughout all phases of distribution * Inspect products and verify product counts prior to and upon receipt of sterilization shipments * Label products according to daily production plan to maintain adequate inventory levels * Prepare and process outgoing shipments, ensuring that all products are properly labeled and packaged * Maintain complete and accurate records of all steps in the order process to assure product documentation and traceability * Maintain the inventory room, ensuring that shipping materials are properly stored and organized * Check-in and store supplies required to stage, store and ship HCT/Ps * Maintain a working knowledge of FDA 21 CFR 1271, FDA 21 CFR 820, AATB standards, ISO Standards, cGMP/CGTP, other relevant regulations/standards, and internal organizational policies and standard operating procedures * Maintain acceptable attendance and punctuality for scheduled work hours and meetings * Ensure completion of assigned tasks and responsibilities within defined timeframes * Flexibility to work outside of normal business hours during weekdays or weekends with reasonable advance notice to support business/operational needs when necessary * Perform other duties as assigned
Skills
* Ability to work independently and in a team environment * Excellent attention to detail and organization * Excellent written and verbal communication * Highest level of ethics and integrity * Ability to lead and motivate the right behaviors * Ability to multi-task and work in a fast-paced environment * Self-motivated * Proficiency in Microsoft Office
Qualifications/Requirements
* High school diploma or equivalent required * Ability to work standing for 8-10 hours * Ability to lift 25 lbs. * Ability to document work with legible handwriting * Previous experience in a regulated medical environment * Clearance of favorable background investigation required