About the role
Why DLC? DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success.
What We Offer: * Compensation and Benefits: * Competitive pay * 401K company match * Medical, Dental, and Vision Insurance * Work-Life Balance: * Hybrid work model * 20+ paid days off annually * 13+ paid holidays in addition to PTO * Paid parental leave * Career Development: * Industry-leading training and development * Open door policy * Industry trade shows and event access * Mentorship program
Overview The Manager of Enterprise Systems is responsible for leading the company’s technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization.
Responsibilities * IT Strategy & Business Alignment
* Own, shape, and execute the company’s IT strategy, aligning priorities with business needs and long-term goals * Partner with leadership to translate business needs into scalable technology solutions * Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI
* Systems, Automation & Innovation
* Own the lifecycle of core business systems, including selection, implementation, integration, and optimization * Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance * Define and evolve the company’s approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap * Ensure systems and architecture enable scalable, effective use of automation and AI
* IT Operations & Infrastructure
* Oversee all IT operations, ensuring system performance, reliability, and scalability * Lead and manage the Systems Administrator, providing direction, prioritization, and oversight * Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments * Maintain disaster recovery and business continuity capabilities and solutions
* Cybersecurity & Risk
* Develop and maintain the company’s cybersecurity program and risk management approach * Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments
* Vendor Management
* Manage all IT vendor relationships, including MSPs * Set expectations, manage performance, and negotiate contracts * Ensure vendors are aligned with business priorities and delivering value
* Governance & Budgeting
* Manage IT budget with disciplined, ROI-focused decision-making * Establish IT standards, documentation, and governance * Track and communicate key initiatives, risks, and performance
Soft Skills * Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization * Strategic thinker with a proactive, solutions-oriented approach to problem-solving * Ability to adapt quickly, shift priorities, and respond effectively to changing business needs * Strong organizational skills and the ability to manage multiple projects simultaneously * Commitment to fostering a collaborative and innovative team environment * Structured, organized, and able to prioritize effectively * Ability to handle sensitive and confidential information with discretion
Technical Experience * 5+ years of experience in IT management, with experience implementing AI or automation initiatives in a business environment * Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP) * Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions * Expertise in managing Azure Active Directory, policies, and server environments * Proficiency with network technologies such as firewalls, VPNs, and switches * Advanced understanding of cybersecurity best practices and tools * Familiarity with ITIL processes and service management frameworks * Experience with project management tools and methodologies * CompTIA Network+ or Security+ * Proven ability to manage budgets, contracts, and vendor negotiations
The expected salary range for this position is between $125,000 and $150,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.