Customer Service & Supply Chain Officer

SOMFY Group · somfy.de

Singapore, South East of Singapore, Singapore Full-time 2 mo ago
Workplace
On-site
Location
Singapore, South East of Singapore, Singapore
Who can apply
Based in Singapore: you usually need the right to work there

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About the role

Job Description

A) Supply Chain:

•Demand Planning: Develops demand forecasts by analysing historical data, market trends, forecast by sales, and customer insights to support supply planning and align supply with customer demand

•Inventory and Supply Planning: Plans inventory, replenishment and supply to balance customer demand with product availability, including inventory optimization, purchasing planning, replenishment, supply balancing and supplier coordination to ensure continuity of supply

•Inbound Logistics: Manages the physical movement of goods, including transportation, shipping, and customs, to ensure products replenishment in time for servicing customers current and future forecasted demands

B) Customer Care:

•Sales Admin: Manages the end to end customer order lifecycle, including quotations, order entry, validation, scheduling, changes, delivery coordination, returns and customer communication related with orders

•Outbound Logistics: Manages the physical movement of goods from warehouse to customer location and manages all the necessary process compliance, documentation, customer coordination and communication

Qualifications

* Degree holder of Business Administration, Logistics related aspects. * 8+ years relevant experiences * Computer literacy. * Good command of spoken and written English. * A good team player, effective communication and interpersonal skills and able to work with people from diverse culture * Responsible, well organized with a strong work ethic and positive attitude * Highly self-motivated individual who can work independently and with minimal supervision * Able to manage multi-tasks, with ability to prioritize different objectives and meet tight timelines. * Strong PC skills especially MS WORD, EXCEL, POWERPOINT, SALESFORCE, PowerBI and familiar with MS Outlook and Office Applications. * ERP knowledge (e.g. Oracle/SAP) is a PLUS

Additional Information

Please mention your current and expected salary and notice period in the CV.

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.

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