About the role
Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.
We are looking for a Commercial Operations Intern to join our Commercial team during Winter 2027. In summary, you will be a true extension of the team: you'll own real tasks from day one, track how our commercial use cases are progressing against their KPIs, and be our feet on the ground at customer sites.
Responsibilities:
* Track progress across active commercial use cases and keep status, milestones, and blockers up to date for the team.
* Collect, maintain, and report KPIs in recurring updates for the team and leadership.
* Act as feet on the ground at customer and deployment sites: observe operations, capture issues and data, and relay what you see back to the team.
* Coordinate across Commercial, Pilots, Engineering, and Operations to drive action items and open issues to closure.
* Step in on real tasks and own projects end to end as the team's needs shift.
Requirements:
* Rising senior or recent graduate in Business, Industrial Engineering, Operations Research, Engineering, or a related field; must be graduating within one year.
* Strong organizational and communication skills, with comfort working with data in spreadsheets.
* Willing to travel to customer sites and work hands-on in industrial environments such as warehouses and logistics facilities.
Bonus Qualifications:
* Experience in operations, logistics, supply chain, or a customer-facing role.
* Interest in robotics or AI, or experience with data analysis and dashboarding tools (SQL, Python, Looker, or similar).
The US base pay range for this full-time position is $30.00 to $40.00 per hour.
The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.