About the role
Location: Remote (U.S.)
Company: WebFirst, LLC (a Redhawk Company) Reports To: Program Manager / Director of Operations
Position Overview
WebFirst (a Redhawk Company) is seeking an experienced Project Manager / Scrum Lead to lead Agile delivery teams supporting federal digital services, web modernization, content management, and customer experience initiatives. This role combines traditional project management responsibilities with servant-leadership Scrum practices to ensure successful delivery of complex projects across multiple stakeholders, vendors, and development teams.
The ideal candidate is a strong communicator, facilitator, and problem solver who can manage project execution while fostering a collaborative, high-performing Agile / Kanban environment.
Key Responsibilities
Agile Leadership & Delivery
* Serve as Scrum Lead for one or more cross-functional delivery teams. * Facilitate all Agile ceremonies, including:
* Daily Standups * Backlog Refinement * Sprint Reviews/Demos * Retrospectives
* Coach teams on Agile principles,Kanban,Scrum practices, and continuous improvement. * Remove impediments and proactively address delivery risks. * Track velocity, team capacity, and sprint commitments.
Project Management
* Develop andmaintainproject plans, schedules, milestones, and deliverables. * Monitor project scope, budget, resource allocation, and timelines. * Identify, document, and mitigate risks and issues. * Prepare and deliver status reports to leadership and clients. * Coordinate dependencies across multiple projects and teams. * Support contract deliverables, reporting requirements, and project governance activities.
Client & Stakeholder Management
* Serve as a primary point of contact for clients and stakeholders. * Facilitaterequirementsgathering and project planning sessions. * Translate businessobjectivesinto actionable work plans. * Manage stakeholder expectations and communication. * Build trusted relationships with client leadership and project teams.
Team Leadership
* Foster collaboration among developers, UX/CX specialists, business analysts, content strategists, QA personnel, and client stakeholders. * Promote accountability, transparency, and team ownership. * Support resource planning and onboarding activities. * Mentor junior project managers and Scrum Masters as needed.
Tools & Process Management
* Maintain project and sprint tracking within Jira or equivalent platforms. * Develop dashboards, reports, and metrics for leadership review. * Support process improvement initiatives and organizational Agile maturity efforts. * Coordinate release planning and production deployments with technical teams.
Required Qualifications
* Bachelor's degree or equivalent experience. * 5+ years of project management experience leading software, digital, or web modernization projects. * 3+ years serving as Scrum Master, Scrum Lead, or Agile Project Manager. * Demonstrated experience managing cross-functional technical teams. * Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies. * Experience with Jira, Confluence, Microsoft Teams, and Microsoft Office Suite. * Exceptional written and verbal communication skills. * Strong facilitation, conflict resolution, and stakeholder management skills. * Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
* Experience supporting Federal Government programs and contracts. * Experience with CMS platforms such as Drupal, WordPress, or Sitecore. * Experience supporting healthcare, public health, or human services agencies. * Familiarity withDevSecOps, CI/CD pipelines, cloud hosting, and modern software delivery practices. * PMP certification. * Certified Scrum Master (CSM), PSM,SAFeScrum Master, or equivalent Agile certification. * Experience managing distributed or remote teams. * Ability to obtain andmaintaina Public Trust or higher clearance.
Success Factors
The successful candidate will:
* Lead teams that consistently deliver high-quality work on time. * Build strong relationships with clients and internal stakeholders. * Drive accountability whilemaintaininga servant-leader mindset. * Improve team performance through coaching and continuous improvement. * Effectively balance project management discipline with Agile flexibility.
Compensation & Benefits
* Competitive salary based on experience. * Performance-based bonus opportunities. * Medical, dental, and vision benefits. * 401(k) with companymatch. * Paid time off and company holidays. * Professional development and certification support. * Remote-first work environment.
Originally posted on Himalayas