About the role
For the setup of a long-term Oracle HCM support service, we are looking for an experienced Oracle HCM Lead / Core HR Consultant.
The role is part of a specialized expert pool supporting an international client with productive Oracle HCM topics on a flexible, on-demand basis. The focus is on issue analysis, configuration, smaller enhancements, and functional coordination of support requests.
Project setup:
* Contract: Freelance * Location: Remote * Workload: Flexible assignments based on actual demand with no guaranteed minimum volume
Tasks
* Support in a productive Oracle HCM environment with a focus on Core HR * Functional issue analysis and incident resolution * Configuration and implementation of smaller changes and new features * Root cause analysis for more complex issues * Support with Oracle Service Requests * Assessment of impacts from Oracle quarterly releases * Support with testing and regression testing * Functional triage and routing of topics to other Oracle specialists
Requirements
* Several years of hands-on Oracle HCM Cloud experience * Strong expertise in Oracle Core HR * Experience in productive application support * Hands-on experience with bug fixing and root cause analysis * Experience with Oracle HCM configuration and enhancements * Experience with quarterly releases and testing * Confident communication with business and IT stakeholders * Very good English skills
Nice-to-haves
* Experience with Oracle Help Desk * Knowledge of additional Oracle HCM modules * Experience with Oracle SRs * Previous experience as HCM Lead or Service Lead
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