About the role
Job Description
We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Houston, TX. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.
* Greet customers warmly and assist them with their inquiries and purchases * Operate the Point of Sale (POS) system to process transactions accurately and efficiently * Maintain a clean and organized sales counter area * Demonstrate in-depth product knowledge to help customers make informed decisions * Handle cash, credit cards, and other payment methods with precision * Resolve customer concerns and complaints in a professional and empathetic manner * Restock merchandise and assist with inventory management * Collaborate with team members to maintain a positive shopping environment * Adhere to company policies and procedures to ensure smooth operations * Assist in warehouse operations for shipping and receiving when needed * Maintain regular attendance and punctuality
Qualifications
Required Qualifications:
* High School Diploma or equivalent * 2+ years of retail or customer service experience
Preferred Qualifications:
* HVAC knowledge preferred * Excellent communication skills with the ability to engage customers effectively * Strong math skills for accurate transaction processing * Proficiency in operating Point of Sale (POS) systems * In-depth product knowledge or the ability to quickly learn about our product line * Demonstrated customer service skills with a friendly and supportive attitude * Ability to work in a fast-paced environment and multitask efficiently * Physical ability to stand for extended periods and lift up to 25 pounds * Basic computer skills and attention to detail * Team player with a collaborative mindset * Problem-solving skills to address customer concerns effectively * Inventory management skills * Willingness to become forklift certified (training provided) * Regular attendance and punctuality are vital for success in this role
Additional Information
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!