About the role
Field Trainer / Quality Control Lead DNC Facility Services · Ark-La-Tex / Texas / Louisiana
About DNC DNC Facility Services has been cleaning commercial buildings across the Ark-La-Tex region since 1982. We're growing — more accounts, more people, more opportunity for the people who help us do this right. This isn't just a job title. It's a chance to build something and be trusted to carry it.
The Role You're responsible for the standard everywhere — not just your own work. This is a field-based leadership role, not an office job. You'll be the person who makes sure every site, every crew, and every new hire actually meets the DNC standard — not by pointing at a checklist, but by training people the right way and having the direct conversations that keep standards real.
Schedule This role requires flexible availability Monday through Friday, including regular evening hours — most of our teams work night shifts, and this role needs to be there when they are.
What You'll Do
* Train new hires hands-on, in real job sites — not from a printout * Retrain and coach when standards slip, with patience and without shortcuts * Run scheduled and unannounced quality inspections, and catch problems before the client does * Coach Team Leads on enforcing standards day to day * Support new account launches from day one * Step in to stabilize a struggling site or cover a call-out when needed * Have the hard conversations when something isn't right — directly, professionally, and without avoiding it
What We're Looking For
* You actually enjoy teaching someone how to do something right — not just pointing out what's wrong * High attention to detail and a strong work ethic * Comfortable correcting others, and comfortable having hard conversations when needed * Observant, proactive, takes ownership without being told * Clear, consistent communicator — respected by the people you work with * Bilingual (English/Spanish) strongly preferred * Available evenings, Monday through Friday, without exception
What This Role Isn't Not a backup cleaner. Not a passive inspector. Not a helper who steps in and does the work for people. If problems aren't getting fixed at the root — through real training — they're not actually getting fixed.
Pay & Growth Starting at $18.00/hour, with room to grow based on demonstrated performance — not just time on the job. Guaranteed minimum 40 hours a week.
You'll also have the opportunity to learn additional specialty services — window cleaning, floor maintenance, stripping/waxing, tile & grout cleaning, and carpet cleaning — building skills that make you more valuable across every account you touch.
This role is also a real step on DNC's leadership ladder: Field Trainer / QC Lead → Senior Field Lead → Account Manager → Leadership.
How to Apply Apply at dncfacilityservices.bamboohr.com/careers
Compensation: Starting at $16.50/hr