About the role
Job Description
About the Role
You will:
* Respond to customer enquiries via phone and email * Provide product recommendations and technical advice * Process customer orders accurately and efficiently * Build strong relationships with customers and suppliers * Assist with warranty enquiries and claims * Support inventory and stock management activities * Assist with warehouse operations when required * Work closely with the team to deliver exceptional customer service
Qualifications
About You
To be successful in this role, you will have:
* Previous customer service, internal sales or parts-related experience * A genuine interest in automotive products, vehicles or performance parts * Strong communication skills and confidence speaking with customers * Excellent attention to detail and organisational skills * The ability to learn technical product information quickly * A positive, team-focused approach * Sound computer skills
Highly Regarded
* Parts interpreting experience * Suspension, truck, heavy vehicle or aftermarket product knowledge * Warranty administration experience * Warehouse or inventory experience
Additional Information
Why Join Us?
* Be part of Australia's leading automotive aftermarket group * Work with premium brands including KONI * Join a supportive team of four where your contribution is valued * Diverse role with opportunities to learn and develop technical product expertise * Stable, growing business with long-term career opportunities
If you're a customer-focused professional with an interest in the automotive industry and enjoy working in a varied, hands-on environment, we'd love to hear from you.