About the role
Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Danish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solutions to everyday device use questions on a case by case customer-oriented approach Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team Work with a passionate team of customer-friendly colleagues from an international background
Not bad, right? What we expect from you: Fluency in Danish language for daily communication with customers Good command of English (B1 or similar) for training and internal communication Basic understanding of iOS and Android OS use/features Demonstrating empathy Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player Result-oriented with personal performance Friendly and outgoing personality Looking for a long-term employment
We offer: Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Plane Ticket from your location to Sofia Taxi transportation directly from the airport to your accommodation Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!
Does it sound like the perfect job for you? APPLY NOW!