About the role
Budtender
Reports to: Retail Store Manager FLSA Status: Non-Exempt Department: Retail Location: Georgetown Pay Range: $15.15/hr + Tips
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Position Summary:
The Budtender is responsible for delivering an outstanding customer experience while educating consumers about cannabis products. This role supports the day-to-day operations of the dispensary, from order fulfillment to compliance documentation, all while promoting a welcoming and professional environment.
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Responsibilities:
* Must be able to greet and check in consumers, verify their status, and report allotments in the POS system. * Responsible for providing cannabis education and guidance to customers. * Must assist customers in selecting products efficiently and compliantly. * Must be able to process orders and handle payments using POS software with a high level of accuracy. * Must be able to operate, maintain, and close the cash register, including reconciliation and deposit tasks. * Must maintain a clean, organized, and professional environment for customers and coworkers. * May be required to support other departments, including administration and packaging, as needed. * Must assist with daily operational needs, including restocking and supporting compliance efforts.
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Qualifications:
* Must be at least 21 years of age. * Must be able to obtain and maintain a Facility Agent Card in accordance with Delaware state regulations. * 1+ year of experience in retail, customer service, or a related role preferred. * Working knowledge of medical cannabis and its consumption methods. * Familiarity with Delaware cannabis products and transaction limits. * Understanding of state cannabis regulations and dispensary compliance protocols. * Ability to operate POS systems and basic software programs. * Strong communication and customer service skills. * Dependable, punctual, and able to work under pressure in a fast-paced retail setting. * Positive, team-oriented mindset.