About the role
Job Description
To define needs and the rationale for change, to recommend and design solutions that can deliver value to Stakeholders. Identify business opportunities, carry out feasibility studies; develop plans for the expansion of markets and future development phases.
* Identify business opportunities, carry out feasibility studies; develop plans for the expansion of markets as well as future product development phases. * Write project scopes and functional specifications, estimate project costs, risks and assumptions. * Manage timescales and resource requirements for the successful completion of each phase of development. * Guides and directs the process of addressing business challenges through clear articulation of business problems and opportunities, designing practical business solutions and implementing solutions in a disciplined and structured manner. * Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. * Leading ongoing reviews of business processes and developing optimization strategies. * Identifies and defines tactical operational performance metrics geared towards meeting country objectives by analysing the existing gaps. * Collaborates with other areas to ensure that best practices and a standard approach is followed. Provides accurate and timeous MIS (from relevant sources) as per the matrix agreed with Centre (ROA Operations) to enable informed decision.
Qualifications
* BSc in Information Technology, Computer Science, Engineering or related field * Professional certification such as Lean Six Sigma (Green /Black Belt), Business Analysis Trainings & Certifications (CBAP) etc. can be an added advantage.
Experience:
* 5-7years Experience in management of complex operations, ideally within the financial service sector. * Knowledge in process / project management is required.
Additional Information
Behavioural Competencies:
* Adopting Practical Approaches * Articulating Information * Conveying Self-Confidence * Interacting with People * Interpreting Data * Making Decisions
Technical Competencies:
* Business Process Improvement * Data Integrity * IT Applications * IT Systems