About the role
The Trade Operations Specialist is responsible for the efficient and accurate processing of client transactions, ensuring compliance with all internal and external requirements. This role demands a high level of attention to detail, adherence to regulatory mandates, and continuous interaction with clients and internal teams.
Key Responsibilities
* Client Transaction Processing: * Timely and accurate processing of all types of client transactions (e.g., order entry, trade confirmation, settlement processing). * Verification of the correctness and completeness of documentation related to transactions. * Interaction with counterparties and internal departments to ensure seamless transaction execution. * Client Interaction: * Prompt response to client inquiries and provision of necessary information within established Service Level Agreements (SLAs). * Resolution of issues and problems related to transactions, ensuring a high level of client satisfaction. * Maintaining professional and courteous communication with clients. * Adherence to Policies and Procedures: * Strict adherence to all corporate policies, industry standards, and regulatory requirements. * Ensuring that all operations comply with departmental and company internal procedures. * Participation in audits and reviews, providing necessary information. * Execution of Manager's Assignments: * Timely and high-quality execution of tasks and assignments given by the direct manager. * Proactive communication with the manager regarding task status and potential risks. * Participation in Departmental Processes: * Active participation in improving operational processes, identifying, and proposing solutions to enhance efficiency and reduce risks. * Collaboration with other departments (e.g., Compliance, Risk Management, IT) to ensure a comprehensive approach to operational activities. * Involvement in the training and development of new team members.
Education:
* Bachelor’s/University degree or equivalent experience
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Job Family Group:
Operations - Transaction Services
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Job Family:
Cash Management
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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