About the role
Job Description
To support a positive workforce experience for Group Centre of Expertise/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements for Personal & Private Banking, Western Cape. Partner with stakeholders to understand learner needs & deliver data-driven insights, pertinent to the CoE, for decision making.
Interpret current requirements & shifts in Centre of Expertise practice, implementing end-to-end, standard learning solutions, prioritising & ensuring alignment of CoE initiatives whilst addressing needs.
Qualifications
Minimum qualifications Minimum NQF6 qualification in Human Resources Management / Behavioural Science / Social Science/ Business. In addition, Facilitation, Assessor and Moderator certifications.
Experience required
* Minimum 5 -7 years experience in Learning, with demonstrated experience in Facilitating learning programmes and working with SETA’s. * Support a highly attractive employee experience by preparing for the facilitation of learning experiences; interrogating content and implementation approach to position a high-impact, innovative, future-fit quick-to-market and digitally driven learning experience; provide suggestions on the integration of learning into the various employee journeys. * Support E-Learners to complete learning experiences, applying knowledge and skill to facilitate understanding, promoting a positive learning journey. * Partner with learning architects, designers and partners across the learning landscape to understand how to position and market learning opportunities organisation-wide in a consistent manner. * Conduct assessment and moderation for identified internally delivered qualifications aligned to quality standards and governing body requirements. * Contribute to the assessment of learning impact on the business by providing feedback on whether the learning remains fit-for-purpose. * Contribute to innovative and disruptive learning by curating information regarding business changes and updates and incorporating these into the delivery of sustainable learning journeys and experiences * Facilitate learning solutions with implications across geographies and/or business units utilising appropriate principles and methodologies, leveraging digital innovation learning approaches to address capability and performance gaps. * Support campaign implementation by researching and preparing content for the development of presentations and collateral materials, assisting with creating awareness and visibility of internal offerings/people solutions. * Track record of successfully implementing integrated, effective People & Culture solutions, specifically in Learning in support of business specific objectives & driving for a sustainable performance in the businesses.
Behavioural Competencies:
* Articulating Information * Checking Things * Convincing People * Developing Strategies * Directing People * Embracing Change * Interacting with People * Managing Tasks * Meeting Timescales * Providing Insights * Showing Composure * Taking Action
Technical Competencies:
* Decision Making * Learning Evaluation * Learning Facilitation * Solution Delivery * Teaming * Workforce Insights