Customer Logistics Specialist 客户物流工程师(芜湖)

Aumovio

Wu Hu Shi, An Hui Sheng, China Full-time yesterday
Workplace
On-site
Location
Wu Hu Shi, An Hui Sheng, China

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About the role

Job Description

New product phase in

▪ New product/project introduction timely ▪ Customer concept (Delivery term, 3PL, Packaging, ect.)

Customer order/demand management

▪ Regularly getting customer order (short-term and long-term) ▪ Communicate with customer/BU sales/CDP planner about volume accuracy and update ▪ Deliver 2+2 weekly demand and monthly forecast to interface partners ▪ Weekly update in SAP R/3 system scheduling agreement ▪ Monitor customer demand fluctuation

Customer satisfaction

▪ Delivery performance and reliability ▪ Timely response to customer investigation and specific logistics requirements ▪ Reliability and competence of contact person in plant-to-plant communication ▪ Intervention in crisis situation ▪ Regularly monitor logistics KPI result from customer

Inventory management

▪ Regularly monitor FG inventory and take actions towards abnormal inventories ▪ Closely tracking in ECN and EOP process, to avoid slow moving and obsolete stocks. ▪ Continuously optimize the inventory structure

Customer delivery

▪ To create appropriate dispatch plan ▪ Take effective measures to minimun premium freight cost under complex market situation ▪ Closely monitor delivery status to ensure fulfilling customer order ▪ Avoid premium freightReconciliation

▪ Timely reconciliation with customer and Controlling ▪ Abnormal settlement management to avoid gap between delivery and invoice

Problem sovling

▪ Dealing with transport damage, returns and replacementOthers

▪ Working on project phase in and phase out ▪ Team work and information transparancy to create an agile and optimum supply chain

Qualifications

1. Education / Certification

Bachelor degree or above in Engineering, Logistics or equivalent

2. Professional Experience (Variety of Functions, Variety of Business, General Management Experience)1-3 years of working experiences in supply chain, especially in manufacture industry

3. Project and/or Process Experience

project management experience

Additional Information

Knowledge field Knowledge item* ERP/SAP operate skills Import & Export English MS-Office Commercial knowledge Supply chain knowledge Project management Customer communication skills

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