About the role
Job Description
**Please note weekend availability is required for this role, with some weekend shifts expected**
Your role as People System Helpdesk Advisor
* Shows empathy and understands the customers’ needs, holds them in the heart of everything they do * Holds strong problem solving and troubleshooting skills, able to analyse and find effective solutions * Focuses on improvement, looks for opportunities without introducing risk. * Able to communicate with stakeholders at all levels * Good attention to detail, ensuring accuracy when communicating to your customer * Discreet, handle sensitive information with care and maintain confidentiality * A team contributor, able to adapt and adjust to changes in different situations and customer needs * Good at prioritisation manages own workload taking accountability and responsibility for completion
What you’ll bring……
* Knowledge of HR people practices and processes, including but not exhaustive, payroll, HR compliance * Knowledge of HR software, Workday HCM would be advantageous * Knowledge of GDPR processes * Proficient in Microsoft office
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
* The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. * Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. * Free employee assistance program – mental health, well-being, financial, and legal support because you matter! * Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. * Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them! * Wagestream – access your wage before payday for when life happens. * Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…