About the role
General Manager
Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business.
At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations.
What we’re looking for:
* Two or more years of experience in general management * Experience in a high-volume environment * Experience in Hospitality and/or Food & Beverage is a plus * Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays * Previous experience with an ability to manage costs including labor costs
Essential Duties:
* Oversee day-to-day operations * Developing location-based goals and initiatives to support business strategy and achieve corporate goals. * Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements. * Evaluate and improve operations and financial performance * Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes * Training and managing department managers to ensure product and guest service standards are met throughout the location * Work closely with department managers and corporate staff to implement revenue-driving initiatives including: * League sales and development * Seasonal promotions * Restaurant promotion * Leading a salaried management team of 8-10 * Overseeing a team of 120-150 hourly team members to exceed guests' expectations
Why join our team?
* With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company * We are a family-owned business and consider our team members part of our family * We encourage team members to continue their training by providing online resources * We provide opportunities for all team members to give back to the community * We encourage team members to have fun while they work * We work together as a team and succeed as a team
Perks we offer:
* Health & 401k Benefits * Bonuses * Paid-Time Off * Profit-Sharing * Free bowling, laser tag & gameplay!
Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.
Stars and Strikes is an Equal Opportunity Employer.