About the role
At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.
Our guiding principle is simple: we are successful when we help others become successful.
Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.
Position Overview: In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving. While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.
Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.
You will:
* Interview and onboard candidates * Select candidates for the right jobs based on qualifications and desire * Perform reference and background checks
What We Offer:
* Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed. * Growth Opportunities: Regular check-ins with your manager and a supportive team environment. * Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule. * Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance. * Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.
You have:
* 1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background * Excellent written and verbal communication * MS Office proficiency * Reliable transportation to visit client sites on a regular basis
Pay: $24.00 - $29.00 an hour + monthly bonus opportunity
Location: Tacoma, WA (Onsite)
Benefits
* Medical, Dental Vision * Life and Long-Term Disability Insurance * Employee Wellness Program * Pet Insurance * Commuter Benefits * Consumer Discount Program Membership * 401(K) Retirement Plan with Employer Match * 8 Paid Holidays * 15 days of Paid Time Off (PTO) the first year * 3 days of Paid Community Service Time (CTO) * 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks
Want to Take the Next Step?
If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.