About the role
The candidate will execute a wide range of production support activities within Citi’s Third-party Source to Pay technology / Supply Chain functions, both quantitative and qualitative in nature to support Citi’s Procure to Pay application landscape.
* Support the Program Managers, Business Analysts and Development Teams by answering questions and resolving/escalating issues related to the project technological process. * Implement Oracle eBusiness suite ERP system administration change requests related to Responsibilities, Request Group, Menus, Security Rules, Profile Values, setups changes. * Working knowledge on GEP SMART Source to Contract systems administration efforts, personas creation, setups and maintenance * Should be able to execute all major and minor releases as well as production fixes per requirements of the control document based on AIM methodology (TC200: Responsibilities, TC300: Security Rules, TC400: XML Configurations) in all testing and production environments * Ability to demonstrate strong adherence to Standard operating procedure frameworks. * Review and submit the final version of the control documents for production setups and obtain Global Functional Lead approval for Production Setups * Interact with Global Functional, Development, and DBA teams on all System Admin configurations and troubleshooting * Perform System Administration setups in testing and production environments. * Create and execute DataLoader templates for system setups in testing and production environments. * Provide Production Checkout Support for Oracle Procure-to-Pay (P2P) major and minor releases within the P2P rollout project plan including weekends and evenings if required * New application on boarding activities for any implementation programs * Collect and prepare Metrics , present to relevant stakeholders * Work with cross functional and technical team to identify and implement additional System Admin process eligible for streamlining and improvement. * Address all ad-hoc System Admin requests (including writing SQL script to obtain results) * Attend release and production support meetings with cross functional teams * Ensures compliance with Citigroup Risk and Control Standards. * Perform quarterly Risk and Control Self Assessments (RCSA) * Should have good understanding of ITIL Support process, Oracle financial applications * Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support
Job Skills/Qualifications:
* 4 to 6 years’ experience in relevant field * Strong knowledge on Oracle ERP Procure to Pay suite of modules, version R12.1.3 or higher * Good knowledge on SQL/PL SQL queries * Understanding of Oracle data models and integration with other modules * Hands on experience in Oracle debugging techniques, excellent problem solving skills * Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment. * Good knowledge on Oracle eBusiness Suite framework understanding required, preferably Financials or Procurement related * Strong customer service and follow up skills * Dataloader knowledge required, Strong SQL knowledge required * Oracle System Administrator skills * Must have good verbal and written communication skills * Familiarity with Security Administration features of Oracle and understanding of segregation of duties * Unix basic knowledge * Able to work on weekends and evenings when required * Excellent Team player abilities * Attention to detail to ensure precision of data and overall quality of outputs. * Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.). * Ability to embrace and master new technologies and changing processes. * Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere. * Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills. * Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management. * Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment
Education:
* Bachelor's degree/University degree or equivalent experience
------------------------------------------------------
Job Family Group:
Technology
------------------------------------------------------
Job Family:
Business Analysis / Client Services
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.
------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.