About the role
Job Description
As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.
Key Responsibilities
* Manage critical partners with a high degree of complexity. * Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships. * Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.. * Ongoing training and development for your team. * Maintain granular reporting on team performance * Set clear expectations, provide guidance, and ensure the professional development of team members. * Develop and implement account management strategies to maximize partner success and revenue * Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans. * Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met. * Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience. * Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations. * Prepare regular reports on team and account performance for senior management. * Identify opportunities for process optimization and contribute to the development of best practices. * Drive pipeline and attainment against team’s goals
Qualifications
Have a passion for sales
* 5+ years of experience, ideally in sales, account management, or related experience. * You excel in a transactional deal cycle * High level of ownership and dedication. * You show creative sales tactics to engage with prospects. * Experience using CRM (Salesforce) and Google Apps.