About the role
We’re looking for a partner to our Finance, User Operations and Sales teams to maintain and process all incoming queries for our client's fast-growing customer base.
As an AR Analyst, you will support the Revenue Accounting team by assisting in Collections for all our sales assisted customers with a main focus to ensure our query SLA is met. Our client has a high volume of transactions, so the ability to work in a fast paced operational environment is essential. In addition, we’re scaling our order-to-cash process globally, and this role is crucial to its success!
* Health Insurance/HMO * Enjoy unlimited MadMax Coffee * Diverse learning & growth opportunities * Accessible Cloud HR platform (Sprout) * Above standard leaves
* Support our global B2B Cash Collections & Order Management team and help drive continuous improvement
* Act as a subject matter expert & resolve tickets and tasks within the service level agreement with internal and external business partners through Asana & Zendesk
* Escalate disputes to Stakeholders if appropriate.
* Develop continuous business process improvements, system enhancements, and enhance documentation and controls as needed for the team
* Assist with ad-hoc projects as required
* 3+ years related experience in revenue operations or accounts receivable , preferably experience at a SaaS company.
* Strong understanding of order-to-cash cycle and business processes
* Excellent organizational skills with the ability to prioritize tasks and various deadlines
* Strong aptitude and proficiency in Excel
* Excellent communication and organizational skills, both written and verbal
* Experience with Zendesk, Zuora, NetSuite and Salesforce a plus
* Desire to learn and grow in Revenue Accounting for a high growth business
As previously mentioned
Originally posted on Himalayas