About the role
SALES AGENTS
Work Mode – Fully Onsite (M0nday – Saturday)
About the Role
Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process. This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.
Key Responsibilities: * Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product. * Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner. * Assist customers with onboarding, application submission, and required documentation. * Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience. * Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals. * Track daily leads, applications, conversions, and other assigned sales metrics. * Follow up with pending customers to ensure completion of applications and final approvals. * Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements. * Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.
Requirements * Minimum of OND, NCE, or equivalent qualification. * Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage. * Strong communication, persuasion, and negotiation skills. * Ability to work in a fast-paced retail environment with daily customer interaction. * Basic understanding of consumer lending and mobile phone markets (preferred, but not required). * Computer literacy and ability to use smartphones or digital onboarding tools effectively. * Result-driven mindset with a focus on meeting and exceeding sales targets.
Key Competencies * Customer service mindset * Confidence and resilience * Ability to build rapport quickly * Accountability and professionalism * Goal-oriented with strong follow-through
Compensation & Benefits * Competitive guaranteed monthly basic salary of N70,000 – N90,000, transportation – N20,000 * Unlimited bonuses based on phone installment sales (N1,000 per phone sold) * Training, coaching, and growth opportunities * Performance incentives and rewards