About the role
APPLICATION REQUIREMENT — READ BEFORE APPLYING
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Follow us here before you apply: https://www.linkedin.com/company/tesim-electric/
This is not optional. Applications from candidates who are not following the page will not be reviewed.
Employment structure: Full-time Location: Austin, TX Experience level: Entry level; 0–2 years preferred
Role Summary
TESIM Electric is seeking a Customer Service Coordinator to provide responsive support to customers, vendors, and internal teams while keeping requests organized. TESIM is growing its commercial electrical business and building its data-center and mission-critical pipeline across Texas. Electrical construction experience is not required. We value dependable people who communicate clearly, learn quickly, and take pride in accurate work.
What You’ll Do • Receive calls and emails, document requests, and route them to the correct team. • Provide timely status updates using approved information. • Maintain service, contact, and follow-up records in company systems. • Help resolve routine questions and escalate urgent or technical matters.
What You Bring • High school diploma or equivalent. • Customer service, retail, hospitality, call center, or office experience preferred but not required. • Clear written and verbal communication and a helpful, calm approach. • Basic computer skills, dependability, and strong follow-through.
What Success Looks Like
Accurate work, responsive communication, dependable attendance, organized records, respectful teamwork, and consistent follow-through.
Compensation
Competitive hourly pay based on experience and capabilities.
Benefits
Health, dental, and vision coverage.
TESIM Electric is an equal opportunity employer. Employment decisions are based on role-related qualifications, performance, and business needs.