About the role
Job Description
* Lifecycle & Access Management: Manage user access throughout the Joiner, Mover, and Leaver lifecycle, ensuring accurate and timely provisioning, role changes, and de-provisioning. * Access Governance: Review and process access requests in compliance with security policies and the principle of least privilege. * Operational Support: Manage IAM requests through the enterprise ticketing system, resolving queries within agreed SLAs. * Compliance and Audit: Support user access reviews, certification campaigns, and audit activities. * Process Improvement: Identify access control gaps and process inefficiencies, contributing to workflow automation and standardization. * Documentation: Maintain accurate technical documentation, SOPs, and user guidance.
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:
COLLABORATION – Building partnerships and working collaboratively with others to meet shared objectives
TAKES ACCOUNTABILTY – Takes action, addresses obstacles to get work done and meets commitments
CUSTOMER FOCUS – Building strong customer relationships & delivers customer centric solutions
OPTIMISES WORK PROCESSES - Knowing the most effectively and efficient processes to get things done, with a focus on continuous improvement
CURIOUS - Seeking new ways to grow and be challenged, using formal and informal learning channels
BUSINESS INSIGHT - Applying knowledge of business and the marketplace to advance the organization’s goals
In addition to these behaviours you will benefit from
* Previous experience as an IAM Analyst within a similar-sized / matrix organisation * Proven experience managing high-volume queues through an enterprise ticketing system * Hands-on experience with Joiner, Mover and Leaver processes * Experience supporting regular User Access Reviews * Knowledge of ITIL processes, ideally with an ITIL Foundation qualification * Working knowledge of Active Directory, Azure AD / Entra ID, SSO and MFA * Understanding of information security, audit requirements and least privilege * Experience maintaining technical documentation, SOPs and knowledge articles
Additional Information
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.
By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.
Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.