Technical Implementation Engineer / Solutions Engineer

Talan · talan.com

Chicago, United States Full-time 15 days ago
Workplace
On-site
Location
Chicago, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Job Description

Location: Chicago (Hybrid – at least 3 days onsite/week)

This position is open to candidates who are currently located in the Greater Chicago area.

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).

One of our clients, a leading software company operating in the telecommunications and network optimization sector, is seeking a System Engineer to join its technical team. This role focuses on software deployment, system integration, infrastructure support, and customer-facing technical activities within enterprise environments.

Role and responsibilities

* Deploy, configure, and upgrade software solutions in customer environments. * Design and recommend optimal system architectures and deployment models. * Provide technical support related to system integration, databases, licensing, and infrastructure. * Deliver administration and technical training to customers. * Develop and maintain automation scripts for deployment, configuration, and troubleshooting activities. * Support pre-sales and post-sales technical engagements, including evaluations, proof of concepts, installations, and production support. * Collaborate with internal engineering, support, and customer success teams to ensure successful implementations. * Participate in automation and process optimization initiatives.

Technical Environment

* Windows and Linux environments * Virtualization technologies (VMware, Citrix) * Databases: Oracle, SQL Server, PostgreSQL, MongoDB * Scripting & Automation: PowerShell, Python, Bash * Cloud Platforms: AWS, Azure, GCP * Containerization technologies such as Docker and Kubernetes (nice to have)

Qualifications

* Master's degree in Computer Science, Information Systems, Software Engineering, or a related field. * 2-4 years of experience in system administration, software deployment, infrastructure support, or database administration. * Strong troubleshooting and problem-solving skills. * Experience working with virtualized environments. * Knowledge of cloud platforms, particularly AWS. * Scripting experience, ideally with PowerShell, Python, or Bash. * Excellent communication skills and ability to interact directly with customers. * Ability to work across infrastructure, software, database, and cloud-related topics.

Preferred Qualifications

* Experience with enterprise software deployment and support. * Knowledge of automation platforms and workflow orchestration. * Familiarity with Docker and Kubernetes. * Previous customer-facing or consulting experience.

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

* 💵 Competitive salary between USD $65,000 - US$75,000 * 💸401(k) retirement plan with company matching * 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) * 📴8 paid holidays + 5 sick days + 2 personal days per year * ❤️‍🩹Company health, dental, and vision insurance plans + FSA * 🦺Voluntary STD and LTD * 🚍 Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.

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