About the role
Job Description
KNOWLEDGE MANAGEMENT SOLUTIONS AND ROLLOUTS
You will support the rollout of existing Knowledge Management solutions, services, and processes across international business departments. You will also contribute to pilot projects for new solutions and services, collaborating with the Knowledge Management team, business content owners, and IT departments.
TRAINING AND USER ENABLEMENT
You will help develop and deliver training for content authors, content managers, and other business users. You will support users in applying Knowledge Management processes and tools effectively.
DOCUMENTATION AND CONTENT QUALITY
You will maintain documentation for Knowledge Management services and processes. You will also contribute to improving content quality, metadata, taxonomy, information architecture, and documentation standards.
REPORTING AND CONTINUOUS IMPROVEMENT
You will support Knowledge Management reporting and help evaluate and continuously improve the Knowledge Management framework, processes, and services.
Qualifications
* Current studies in Computer Science, Information Science, Digitalisation, Data Science, Communication Science, or a related field * Good understanding of content management, documentation quality, metadata, taxonomy, or information architecture * Experience with SharePoint, Confluence, or comparable content and knowledge platforms * Strong communication and documentation skills * Structured and process-oriented way of working * Interest and first experience in emerging technologies such as knowledge graphs, ontologies, data analytics, and AI-supported knowledge retrieval * Basic knowledge of Python, SQL, Power BI, Visual Studio Code or W3C is an advantage * Very good English skills; German is an advantage
Additional Information
As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.
Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.221,00 gross per month.