About the role
The Role
We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability.
Responsibilities
* Load the delivery van at the beginning of the day for deliveries that will happen throughout the day * Interpret and execute state laws and regulations required when delivering medical cannabis * Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc) * Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing * Maintain positive, professional relationships with dispensary staff * Communicate timely and effectively when issues arise while making deliveries * Other duties as assigned by management
Qualifications
* At least one years of professional driving experience preferred * Must be 21 years or older * Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements * Must be and remain compliant with all legal or company regulations for working in the industry * Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs * Must have reliable, responsible, and dependable attendance * Prior cannabis experience not required
Additional Requirements
Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)
* Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations * Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely * Converse and communicate with individuals and groups of people directly * Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email * Prepare patient and/customer orders by moving and placing products * Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries * Move inventory and materials weighing up to 30 pounds independently * Position self to move inventory and materials in storage areas
Skills
* Consistent demonstration of excellent customer service skills * Demonstrated initiative and proactive attitude, as well as independent judgment * Ability to establish and maintain effective working relationships with all employees * Ability to listen well and effectively communicate, both verbally and in writing, with various audiences * Previous experience with POS systems * Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures * Be able to follow instructions as directed and incorporate constructive criticism from managers * Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
Working Conditions
* Ability to work a 12-hour day when needed * Patient and/or customer-facing environment * Ability to work outdoors in varying and sometimes adverse weather conditions * Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent