About the role
About the Role
As the first full-time designer at a seed-stage AI customer service SaaS company, you will own the end-to-end design process for an AI-first B2B product. You will work directly with customers and alongside product and engineering teammates to shape core experiences and help the product grow.
What You'll Do
* Talk with customers to understand their needs and design solutions that address real problems.
* Own the design process for new features, from early concepts through launch.
* Identify AI product opportunities, develop concepts, and prototype ideas with customers.
* Create intuitive interfaces for AI-first workflows where traditional UI patterns may not apply.
* Partner closely with engineers to ship high-quality features quickly.
What We're Looking For
* At least 3 years of experience on product design teams.
* Experience collaborating with software engineers and enough technical understanding to discuss trade-offs pragmatically.
* Hands-on familiarity with AI or LLMs and a strong interest in building AI-native software.
* Proficiency with prototyping and design tools such as Lovable, V0, Figma Make, and Figma.
* Experience conducting customer interviews or using customer feedback to shape products.
* A track record of designing products with direct business impact and collaborating across product and engineering.
* A portfolio included with your CV, ideally showing software UX/UI work, fast iteration, and customer-centered design.
Compensation & Benefits
The salary range is $85,000 to $160,000 USD annually. Visa sponsorship is available.
Location
This is an on-site role based in Berlin, Germany.