About the role
, Netherlands
Job Family Group:
Sales & Marketing
Worker Type:
Regular
Posting Start Date:
October 5, 2026
Business Unit:
Downstream and Renewables
Experience Level:
Experienced Professionals
Job Description:
About Shell Fleet Solutions (Business Mobility):
* We manage the largest B2B direct customer base within Shell Downstream, serving more than 200,000 B2B customers across 47 markets worldwide. * We operate one of the world’s largest and most advanced payment platforms, supporting secure and scalable mobility transactions globally. * We offer a comprehensive Business Mobility portfolio, ranging from secure energy payments and mobility services (such as VAT reclaim, tolling and parking) to integrated vehicle solutions including maintenance and leasing, across passenger cars, light‑ and heavy‑duty transport. * We share a strong passion for helping customers solve their mobility challenges, working in partnership to design fit‑for‑purpose, future‑ready solutions. * We provide roles with exceptional personal and professional growth opportunities, in a fast‑moving and evolving business. * You will join a high‑energy, positive team environment, united by the ambition and commitment to deliver strong growth together.
What’s the role
As a Field Based Account Manager, you will manage and grow a portfolio of Business Mobility customers within your market, building trusted relationships and delivering value in a fast-paced, evolving energy landscape. Positioned at the forefront of the Energy Transition, you will identify and capture new business opportunities, expand partnerships with global and local customers, and help clients navigate their decarbonization and mobility goals. This role requires exceptional customer relationship management, commercial acumen, and a strong growth mindset, with a particular emphasis on business development and hunting for new opportunities. We are looking for a customer-focused, results-driven professional who is passionate about creating long-term value and contributing to ambitious growth objectives.
What you’ll be doing
* Champion and uphold Shell's highest standards in Ethics & Compliance and HSSE, ensuring these principles are embedded in all business activities.
* Manage, develop, and grow a portfolio of high-value customers through a combination of face-to-face and virtual engagement, leveraging strong commercial and negotiation skills to deliver agreed volume, margin, and growth targets.
* Partner with customers on their energy transition journey, supporting their decarbonization ambitions by identifying and delivering tailored solutions from Shell's expanding portfolio, including EV charging, e-Depot, biofuels, and (Bio)-LNG.
* Develop and execute strategic account and sales plans that drive sustainable year-on-year revenue growth, profitability, and customer value.
* Build and maintain long-term, partnership-based relationships with customers and key internal and external stakeholders, creating mutual value and strengthening customer loyalty.
* Act as a role model for Sales First methodologies and behaviours, embracing a learner mindset and continuously seeking opportunities to improve performance and customer outcomes.
* Collaborate closely with Customer Operations, Marketing, Mobility, New Energies, and end-to-end partner functions, including Credit and Krakow teams, to deliver a seamless and exceptional customer experience.
* Proactively identify and pursue new business opportunities by leveraging deep market, territory, and channel knowledge, while working cross-functionally with Marketing, Customer Operations, Credit, sales colleagues, SOTR, B2C Mobility, T&S, and other key partners.
* Apply a strong understanding of Business Mobility customer value propositions and customer needs to cultivate trusted partnerships, maximize customer value, and accelerate profitable growth for both Shell and its customers.
What you bring
* A passionate, results-driven sales professional with a strong growth mindset and a track record of success in B2B sales. * Proven experience in both new business acquisition (hunting) and account management (farming), with the ability to consistently grow revenue and profitability. * Strong commercial and negotiation skills, including experience closing complex customer deals and creating long-term value. * Excellent relationship-building and stakeholder management capabilities, with the ability to influence at all levels. * Good understanding of the Business Mobility market in the Netherlands, including fleet management, leasing companies, and the transition to sustainable mobility and EV solutions. * An entrepreneurial, self-starting approach, combined with curiosity, analytical thinking, and the ability to turn insights into action. * Customer-focused, with a passion for understanding customer needs, building trusted partnerships, and delivering exceptional outcomes. * Strong communication, networking, and influencing skills, coupled with resilience and persistence in achieving results. * A strong commitment to HSSE and ethical business practices. * Fluent in Dutch and English. * Willingness to travel regularly within the Netherlands for customer engagement and business development. * Eligible for participation in Shell's sales incentive plan, linked to annual performance objectives.
IMPORTANT NOTE: After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell.
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
* Progress as a person as we work on the energy transition together.
* Continuously grow the transferable skills you need to get ahead.
* Work at the forefront of technology, trends, and practices.
* Collaborate with experienced colleagues with unique expertise.
* Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
* Benefit from flexible working hours, and the possibility of remote/mobile working.
* Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
* Take advantage of paid parental leave, including for non-birthing parents.
* Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
* Grow as you progress through diverse career opportunities in national and international teams.
* Gain access to a wide range of training and development programmes.
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
Shell in The Netherlands
The Netherlands is one of the two founding countries of the company. Here 9,380 employees (March 2024) of more than 100 nationalities jointly work to provide the country with energy for today, for tomorrow and for you.
Energy for today
The refinery at Shell Energy and Chemicals Park Rotterdam (Pernis) - Europe’s largest - is facing a cleaner future with less carbon emissions. Chemicals Park Moerdijk is transitioning to a circular future. Shell operates multiple wind and solar farms in the Netherlands. Both onshore and offshore, Shell is exploring for and producing oil and gas via the Nederlandsche Aardolie Maatschappij, NAM (50% Shell, 50% ExxonMobil). Shell is the market leader in transport fuels. Dutch motorists take 3 billion litres of fuel from 570 Shell retail stations (May 2024) annually, while thousands of Shell's own fast EV charge points and Shell Ubitricity normal charge points are being installed as we speak.
Energy for tomorrow
At the Energy Transition Campus Amsterdam (ETCA), research is conducted into low CO2 energy technologies and sustainable solutions for energy and chemicals. Near Rotterdam Shell builds Europe's biggest green hydrogen plant of the continent. From Amsterdam and The Hague, Shell Nederland leads the transition of the corporation to a more sustainable future, with 6.5 billion euros invested in solar panels, wind farms, green hydrogen, sustainable aviation fuel, EV charging and other groundbreaking solutions for the future.
Energy for you
Even after the company HQ moved to London in January 2022, Shell's commitment to the Netherlands remains very strong. The Hague still housing the headquarters of three of Shell's business divisions, and Rotterdam stays a key trading, marketing and sales hub for Shell products. Combined Shell in the Netherlands works to bring its wide range of energy products as close as possible to you as an energy consumer. This includes a Shell Impact Fund to make the energy transition closer to people with financial challenges, this includes EV chargers on the corner of your street via our daughter company Ubitricity and this includes keeping the country warm in winter with Liquid Natural Gas.
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DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.