About the role
Job Description
The Remote Systems Technology Specialist helps support and expand the use of remote monitoring, assistive technology, and alternative supervision systems across Dungarvin programs.
Responsibilities may include:
* Monitoring remote support and technology systems * Reviewing reports, alerts, and system information * Troubleshooting technology concerns and coordinating solutions * Assisting with equipment installations and system setup * Communicating with program teams, vendors, and other departments * Providing training and ongoing support to staff using technology systems * Helping identify opportunities to improve or expand the use of remote and assistive technology * Maintaining accurate documentation and following up on technology-related needs
This role may be a great fit for someone who is organized, self-directed, comfortable with technology, and enjoys helping others learn and use new systems.
Qualifications
Required:
* High school diploma or GED required * Strong communication and interpersonal skills * Strong organization and time-management skills * Ability to problem-solve and troubleshoot concerns * Comfortable using Microsoft Office and learning new technology systems * Ability to work independently and manage multiple priorities
Preferred:
* Experience with assistive technology, remote support systems, alternative overnight supervision, or supporting individuals with disabilities is preferred * Previous group home experience preferred * Comfortable with heights to check sensors and camera placement * Comfortable training others
Additional Information
We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.
9/30/26
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