About the role
About Docsumo:
Docsumo is your go-to Document AI solution for streamlining business operations. We turn complex documents like bank statements, policies, and financial statements into valuable, actionable data. Our cutting-edge technology helps businesses make smarter decisions faster. We are backed by marquee investors such as Sequoia, Barclays, Fifth Wall, Common Ocean, and Techstars. At Docsumo, we're on a mission to revolutionize how businesses handle data. We empower companies to: - Boost efficiency by 6-10 times. - Make quick, accurate decisions from unstructured information. - Scale operations effortlessly through innovative technology
Key Responsibilities:
* Provide technical expertise through solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc. * Should be able to cater to the customer's requirement. * Should be able to provide support assistance to the customer at times when required. * Delivering customer demos and helping with customer onboarding. * Should be able to design solutions based on the customer’s requirement and flexibility and must know how to work on multiple solutions. * Work cross-functionally with the Product Management and Engineering teams to ensure internal speed bumps are encountered. * Reporting processes that may need improvement. * Ensuring that our CRM contains accurate account details and contact information. * Work with the CS and Sales team to ensure all the demos and onboarding setups are handled. * RnD mindset to come up with innovative solutions and workflows. * Work Timings will be 3:30PM IST to 12:30AM IST
Need to have:
* Has minimum 3 years of experience, preferably in SaaS or IT. * Must have a full time degree in Engineering Background. * Must have good experience in programming languages like python. * Good understanding of REST API and making api calls. * Good experience with POSTMAN, integration tools like zapier, and other middleware.
Nice to have:
* Team player who can take responsibility for anything from fixing the office internet to making a sales pitch to the CXO of a company. We believe in the ideology that - Buck stops with me * Consistent track record of documenting, synthesizing, and communicating results. * Must be self-motivated, flexible, collaborative, with an eagerness to learn. * Commitment to embracing best practices and a continual improvement mindset.
Our Cultural Standards:
Take ownership of your time and work
- You should feel proud of what you have accomplished at Docsumo - No excuses & get things done
Have a growth mindset
- Welcome ambiguous situations, think through, and decide. - Yes, you can climb all 14 peaks over 8k meters in 7 months, but first you have to imagine it and then do everything to move the needle - Nims Purja
Pay attention to details
- Nothing reflects carelessness more than poorly written notes/emails, basic code errors, poor word choices, and unclear task updates. Be highly collaborative while deciding independently - We want to be like a high performing football team where everyone knows where the goal is but players make their own decisions on the field. - Take inputs from your team frequently to get perspective and then act fast.
Be purposeful in your actions
- Improve people's lives through your work & be proud of your time at Docsumo - Challenging work, great boss, great team & good pay - let us know if anything changes
Be respectful
- Respect people & do right by them (customers, team, vendors, partners, society) - Speak up, give constructive feedback & be part of each others journey How to Apply: Apply on our career page (); and/or Send us an application at
Originally posted on Himalayas