About the role
Job Description
* Perform all testing activities to improve product quality, work closely with the team (developers, business analysis, customer service, operation, etc.) to deliver the product success. * Show creativity and initiative to improve product test coverage and effectiveness. * Address the test needs in a methodical, detail-oriented manner with the help of robust analytical skills and problem-solving capacity. * Involve initiatives for supporting product growth like competitor research, customer troubleshooting, etc. * Mentor and coach junior QA engineers to improve their testing skills. * Participate in sprint planning and work closely with the Scrum team to analyze requirements and provide necessary QA/test recommendations. * Collaborate closely with clients, ensure effective communication, and proactively resolve issues arising during testing. * Perform other responsibilities assigned by the Line Manager.
Qualifications
General requirements:
* Bachelor's degree in Computer Science, Information Technology, or a related field. * Upper-intermediate level of English proficiency, with strong communication skills * 5+ years of hands-on experience in software testing. * Experience in mentoring, coaching, and sharing best practices with other team members. * Proven ability to work independently while also leading testing activities within the team. * Strong problem-solving and analytical skills with a focus on quality. * Good communication skills and ability to collaborate effectively with cross-functional teams. * Open, proactive, and willing to continuously learn and adapt. * Familiar with the Agile development methodologies. * Excellent collaboration skills with a proven ability to work seamlessly with both customers and team members.
Technical requirements:
* Experience in software testing for web-based applications. * Solid testing experience (test strategy, test approach, test plan, test techniques including black box, risk-based, exploratory, Non-UI testing, etc.) * Strong understanding of software development life cycle (SDLC) and software testing life cycle (STLC). * Methodical and detail-oriented, with solid analytical skills and problem-solving ability. * Strong dedication to quality and a positive, collaborative attitude and approach to testing.
Nice to have:
* Basic knowledge or experience with test automation concepts, frameworks, and tools (e.g., Selenium, Playwright, Cypress, or Postman for API testing). * Ability to write basic automated test scripts or a willingness to learn and transition into test automation. * Proficient daily use of AI coding tools (Copilot, Cursor, Claude Code) across the full SDLC * Able to decompose complex tasks, provide effective context, and apply chain-of-thought and multi-step prompting workflows * Experience with agentic workflows and AI-driven development frameworks * Hands-on experience integrating AI tools with other systems via MCP (Model Context Protocol) or equivalent * Awareness of emerging AI tools and willingness to evaluate and adopt new capabilities
Additional Information
Perks You'll Enjoy
* Working in one of the Best Places to Work in Vietnam * Building large-scale & global software products * Working & growing with Passionate & Talented Team * Diverse careers opportunities with Software Services, Software Product Development, IT Solutions & Consulting * Attractive Salary and Benefits * Performance appraisals every year and performance bonus * Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia. * Flexible working time * Various training on hot-trend technologies, best practices and soft skills * Premium healthcare insurance for you and your loved ones * Company trip, big annual year-end party every year, team building, etc. * Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming… * Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,… * Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snacks (instant noodles, cookies, candies…)
And much more, join us and let yourself explore other fantastic things!