About the role
Job Description
Responsibilities:
* Work with assigned sales executives providing support with quotations, orders and CRM related duties. * Follow up with customers and prospects on inquires and prepared proposals. * Customer Service support including data entry, METrak project set up, updating CRM, new vendor/accounts processing. * Review METrak for accurate billing/RFBs * Maintain & update METrak & Salesforce (OR OTHER) database. * Adding customer companies/contact’s information to database. * Ensure that all information input during RFQ processing is accurate and all relevant fields are completed. * Ensure Project 3.0s and phases are reviewed and updated in accordance with ‘P-Process’ training. * Maintain relevant notes that pertain to a project or opportunity. This includes correspondence/communication between EF personnel and correspondence/communication between Project Coordinator (PC) and the customer. * Support introductory email to customers (auto-email generation) for new project kick off behalf of Project Coordination team. * Support PC team to Maintain existing customer accounts to ensure customer satisfaction with prompt and courteous service. * Interdepartmental support of company sponsored events or miscellaneous administrative tasks. * Operator phone call coverage. * Other duties as assigned.
Qualifications
* This is a high profile position that requires interactions with sales and project coordination team. * This position requires excellent organizational and interpersonal skills. * The candidate must be able to work well and communicate effectively with all levels of management and staff as a team member and be able to work independently with minimal supervision. * Must perform well under pressure in a fast paced environment. * This position requires initiative, judgment and professionalism, and skill in composing a variety of written and electronic materials. * The candidate should have excellent computer skill and superior proficiency at Microsoft Office applications (Work, Outlook, Excel, and Visio) and Internet Explorer.
Additional Information
Compensation:
* $50,000-$55,000 salary
Schedule:
* Monday-Friday 8:30am-5:30pm
What we offer:
* Excellent full time benefits including comprehensive medical coverage, dental, and vision options * Life and disability insurance * 401(k) with company match * Paid vacation and holidays
Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.