About the role
If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous Supply is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.
Counter Sales Associates provide superior service to customers at the Famous Supply branch, in person and via the phone. We specialize in plumbing and HVAC. Knowledge in these fields is preferred to keep our customer service efficient. Counter Sales Associates help contractor customers get the materials they need so they can get back to their job.
Famous Supply is looking for Counter Associates at our Mentor, OH location!
Position Hours: Monday-Friday 7am-4:30pm, rotating Saturdays 8am-11am
Primary Job Responsibilities
* Provide friendly and helpful customer service * Understand customer needs * Provide the products and solutions to meet customer needs * Process and schedule customer orders * Manage Open Orders and customer Bids * Pull orders from the warehouse to serve customers * Keep counter area clean and organized
Required Experience and Skills
* HVAC and/or Plumbing knowledge * Customer service mindset * Ability to use computer * Ability to stand on feet for majority of an 8-hour day * Ability to work in a fast-paced environment * Ability to lift a minimum of 50 lbs.
Preferred Experience and Skills
* Forklift experience * RF Scanner Experience * Warehouse Experience