About the role
Job Description
* You mentor and empower a team of AFC experts, fostering continuous professional growth, identifying coaching opportunities, and transferring your deep industry knowledge * You act as the primary escalation point for reviewing and triaging complex, high-risk transaction-based alerts and case investigations before routing them to the 2nd Line * You ensure operational excellence by taking full ownership of the QA framework, ensuring strict adherence to investigation standards and SLAs in a high-volume environment * You serve as the strategic liaison between 1st Line, 2nd Line, Product, Data, and Engineering teams to ensure compliance and to optimize workflows, tooling, and process automation * You continuously identify emerging money laundering, terrorist financing, and financial crime trends to proactively refine operational controls and investigation procedures
Qualifications
* You have several years of experience in an Anti-Money-Laundering/Anti-Financial Crime related operational role within fintech, payments, banking, or a comparable environment * You bring a deep understanding of money laundering and terrorist financing typologies, as well as other suspicious activities, and the operational controls required to effectively mitigate these risks * You have prior experience in people leadership and managing AFC Operations experts in a high-volume environment * You have proven ability to lead operational teams against clear SLAs, quality standards, and client outcome metrics while maintaining strong judgment under pressure * You are experienced in improving operational processes, documentation, QA frameworks, tooling, and automation in partnership with Product, Data, and Engineering * You have a strong sense of ownership and the ability to act as a credible escalation point for complex, ambiguous, or high-severity cases * You have excellent stakeholder management skills and the ability to align Operations, Product, Engineering, Data, Compliance, and client-facing teams around priorities and improvements * You have excellent communication skills in English and German to lead the team effectively
Additional Information
* Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers * Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients * Work from our centrally located offices in the heart of Munich or Berlin, nestled in lively neighborhoods filled with vibrant restaurants, cozy cafés, and a wide range of convenient amenities * Be productive with the latest hardware and tools * Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget * Learn and experience German culture first hand by joining our free German language classes * International relocation support is provided if required * Opportunity to work from abroad * Benefit from an attractive compensation package and from the company pension scheme * Monthly contribution of 50% for the ‘Deutschland Jobticket’ * Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker * Enjoy flexible and discounted sports activities with Urban Sports Club