About the role
We are looking for an external AI Engineer with proven, hands-on experience in Cognigy's Agentic AI/ AI Agent capabilities. The client already operates an existing customer solution built on Cognigy low-code and is now moving this solution toward a fully agentic architecture.
Requirements:
* Proven, hands-on experience with Cognigy's Agentic AI / AI Agent capabilities, e.g., agent-based dialog flows, autonomous task orchestration, multi-agent/tool-use patterns within the Cognigy platform * Real project experience moving a Cognigy-based solution from traditional low-code flows toward an agentic architecture (not just theoretical knowledge) * Solid understanding of modern conversational AI and agent architectures in general
Nice to have:
* Working knowledge of Cognigy.AI core building blocks (Flow Builder, Intents, Entities, Contexts) as a foundation for the agentic work * LLM integration (GPT, Azure OpenAI) and prompt engineering for agentic use cases * Custom Code Nodes (JavaScript/TypeScript or similar — language itself is not a deciding factor) * REST API integration and enterprise system connectivity (e.g., Salesforce, Genesys) * Conversational flow design, testing, and performance monitoring