About the role
Job Description
* Lead and manage ICT projects throughout their full lifecycle, from initiation to closure. * Establish and maintain project controls to ensure milestones, deliverables and business objectives are achieved on time and within scope. * Manage project plans, schedules, governance activities, reporting, risks, issues, dependencies and change requests. * Monitor project quality and ensure deliverables meet agreed standards and business requirements. * Coordinate and communicate effectively with project boards, business stakeholders, suppliers and delivery teams. * Assign and oversee project activities, balance workload and priorities, and support high-performing project teams. * Manage project delivery using Agile methodologies and modern project management practices. * Prepare and deliver project documentation, presentations, status reports and steering committee materials. * Facilitate project meetings, workshops and stakeholder engagement activities.
Qualifications
* At least 5 years of relevant professional experience in information technology, at least 3 of which as an ICT Project Manager or in a comparable project delivery role. * Master's degree or equivalent Level 7 qualification. ICT-related degree not mandatory. * Required certification (at least one of): * PRINCE2 Practitioner * Project Management Professional (PMP) * PM² Agile * Equivalent internationally recognised certification * Experience leading at least one medium to large ICT project and applying project management and Agile delivery methodologies throughout the project lifecycle. * Strong understanding of information technology, current technology trends and the application of technology to business needs. * Experience managing project delivery teams, workloads, priorities, risks, issues and stakeholder expectations in complex environments. * Hands-on experience using Azure DevOps and/or ServiceNow Strategic Portfolio Management Agile Boards for project planning, tracking and delivery. * Experience managing projects involving Microsoft technologies such as SharePoint 2019, SharePoint Subscription Edition, SharePoint Online, Power Automate, Power Apps and Dataverse. * Experience managing projects involving ServiceNow custom applications and modules, including Enterprise Asset Management, Strategic Portfolio Management and Customer Service Management in both cloud and on-premises environments. * Good understanding of cybersecurity, data protection, privacy and security-related functional requirements within ICT projects. * Excellent communication, presentation, leadership, stakeholder management and problem-solving skills. * Adaptable, proactive and able to work effectively in changing environments while continuously driving improvements. * English language proficiency at C1 level or higher.