About the role
Job Description
The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.
Create an unforgettable customer experience
* Forge lasting relationships with customers. * Work with the sales team to ensure each customer receives the best service possible. * Greet customers in a timely, authentic and engaging manner. * Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
Be the business
* Achieve sales goals in a team-based commission environment. * Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on customer experience. * Communicating inventory needs to support the business goal.
Operations
* Ensure the sales floor is stocked every evening. * Collaborate with management in areas of inventory management. * Ensure the retail store is cleaned on a regular basis – including floors and bathroom. * Understand and execute cash control procedures including bank deposits, petty cash. * Assist in the implementation and maintenance of all merchandising/visual directives. * Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times. * Identify and communicate product concerns in a timely manner.
Qualifications
* Must be available to work nights, weekends and holidays. * Must adhere to scheduled shifts with punctuality. * Ability to develop relationships with customers and colleagues. * Ability to positively and proactively handle customer concerns. * Ability to prioritize multiple tasks in a fast-paced environment. * Ability to quickly learn new procedures and processes. * Strong organizational skills and follow through skills. * Excellent communication and interpersonal skills. * High level of ownership, accountability and initiative. * Eager to develop new skills and responsive to feedback.
Additional Information
Pay Range: $17 - $19.50 + Team Pooled Commission
Benefits:
* Employee Discount * 401(k)
All your information will be kept confidential according to EEO guidelines.