About the role
Job Description
* Manage daily store operations according to franchise standards
* Supervise, train, and schedule staff members
* Maintain excellent customer service and resolve customer issues
* Ensure compliance with brand guidelines, food safety, and sanitation regulations
* Monitor inventory, place orders, and manage vendor relationships
* Oversee POS operations, cash handling, and daily financial reporting
* Execute promotional activities and maintain store-level marketing materials
* Support hiring, onboarding, and performance evaluations
* Communicate with franchise headquarters regarding updates, reports, and operational needs
* Implement operational improvements to increase efficiency and profitability
Qualifications
* 5+ years of restaurant or franchise management experience preferred
* Strong leadership, communication, and problem‑solving skills
* Ability to work in a fast‑paced environment
* Bilingual Korean/English
* Knowledge of franchise operations and food safety regulations
* Flexible schedule (weekends/holidays as needed)
Additional Information
All your information will be kept confidential according to EEO guidelines.
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