About the role
Headquarters: India URL: http://appsierra.com
Key Responsibilities
* Manage and maintain existing Zoho applications and integrations.
* Perform system administration, configuration, and customization across Zoho products.
* Investigate, troubleshoot, and resolve bugs, system issues, and user-reported problems.
* Configure and optimize workflows, automation rules, blueprints, approvals, and business processes within Zoho CRM.
* Develop and enhance applications using Zoho Creator.
* Support and optimize marketing workflows using Zoho Marketing Automation (ZMA).
* Configure and leverage Zia Agents to improve operational efficiency and automation.
* Implement enhancements to the opportunity management process based on existing business requirements and solution designs.
* Collaborate with stakeholders to translate business requirements into scalable Zoho solutions.
* Perform testing, deployment, and documentation of system changes.
* Ensure data integrity, security, and system performance across the Zoho ecosystem.
* Provide user support, training, and best-practice recommendations.
Required Skills & Experience
* 3+ years of experience working with the Zoho ecosystem.
* Strong hands-on experience with: * Zoho CRM (ZCRM) * Zoho Creator * Zoho Marketing Automation (ZMA) * Zia Agents
* Experience with Zoho workflow automation, Blueprints, Deluge scripting, and custom functions.
* Strong understanding of CRM administration, user management, roles, profiles, and permissions.
* Experience in troubleshooting and resolving production issues.
* Ability to configure and customize business processes with minimal supervision.
* Knowledge of API integrations and third-party system connectivity.
* Strong analytical and problem-solving skills.
* Excellent communication and stakeholder management abilities.
Skills
* Zoho CRM (ZCRM) * Zoho Creator * Zoho Marketing Automation
To apply: https://weworkremotely.com/remote-jobs/appsierra-group-zoho-crm-developer